Typically your order will be delivered 2 working days after the dispatch day. Please note that some products such as those requiring customisation will require more preparation time, and can take up to 5-7 working days. Deliveries to the Highlands and any island will take a little longer.
You can return most products for any reason for free (UK only). We only accept returns of personalised products if we made a mistake - such as shipping you the wrong product.
Seasonal extended returns period available for any purchases (excluding personalised/bespoke items) made from 10thNovember2025 – Returns can be raised (unused with packaging/tags) until 4th of January 2026